![]() ![]() Malware infection: A malware problem such as a virus attack may be the cause of the problem. System failure can also result to your WD My Passport not showing up. ![]() Go to storage and from there you can check the drive information. Go to the Apple logo on the toolbar menu. incorrect format of the drive: Some drives are formatted in such a way that they can only be used on windows, others can only be used on Mac and some can be used on both. damaged USB port: At times, the port of your Mac can be the issue and a simple change in the port can solve the issue. ![]() faulty cable: You may connect your WD to your Mac with a cable that is damaged and as a result of that, your device does not show up on your Mac as expected. ![]()
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